What students say

Frequently Asked Questions

Here is a list of frequently asked questions. Click on the questions below.

If you have questions or if you need support, send an email to support@pocketconfidant.com

Does it tell me what to do or give advice?

No, it creates the right questions for you, can give you insights or reframe your issues but it doesn't give advice because not matter what advice you'd be provided, it would be biased by a human experience. The best way to succeed is for you to craft your own way, and we give you the technique to achieve this.

Does machine decide on its own?

No, human subject matter experts supervise the content that the machine provides you and control the quality of the content to keep it professional.

What PocketConfidant does not provide?

PocketConfidant does not provide therapy, counseling or advice, solutions or tips. PocketConfidant doesn’t provide coaching as “mentoring,” or “counseling,” or “advising,” which are based on a narrow subject-matter expertise, but provides you an experience to figure things out on your own and train yourself to become proactive, more focused, confident, creative, and efficient.

Can I talk to a real person?

Yes. Although you are interfacing with an autonomous technology, you can augment your experience with human coaching by booking a session.

What about confidentiality?

Coaching conversations respect an ethical and professional code of privacy and confidentiality. No personal information from your conversation will be shared or sold to a third-party. Hence, conversations are completely private and confidential in order for you to be able to talk freely. You can learn more on our Trust page.

How much time does it take?

When you use the emails, emais are adapting to your pace and reminders are sent two times a week. It can take you 15 min min to answer an email or more based on the content that you want to produce. When you use the chatbot, it takes you 20 to 30 min for one conversation. A human coaching session takes 30 to 60 min. The services are not time consuming and highly value added.

Be Aware

Private & Confidential

Anything shared with PocketConfidant stays private.


24/7 availability, anywhere, anytime.


You are in the driver’s seat, you only get questions, you keep the control of your decisions.

No advice

Our approach is 100% self-help guidance. No influence, no advice, no diagnosis.